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Información general Estadísticas salarios del profesión "Customer Service en Chile"

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Información general Estadísticas salarios del profesión "Customer Service en Chile"

550 000 $ Salario promedio mensual

El nivel del salario medio en los últimos 12 meses: "Customer Service en Chile"

La moneda: CLP USD Año: 2021 2020
El gráfico de barras muestra el cambio en el nivel de los salarios promedio de profesión Customer Service en Chile.

La distribución de los puestos de trabajo "Customer Service" por región Chile

La moneda: CLP
Como se observa en el gráfico, en Chile el mayor número de puestos de trabajo profesión Customer Service descubierto en Región Metropolitana. En segundo lugar - Región de Valparaíso, y el tercero - Región de Antofagasta.

Clasificación de los puestos de trabajo similares el nivel de los salarios en Chile

La moneda: CLP
Entre las ocupaciones similares Chile es considerado el mejor pagado Tecnico Servicio. De acuerdo a nuestro sitio web, el salario promedio es 550000 CLP. En segundo lugar - Responsable Call Center con un sueldo 449876 CLP, y el tercero - Coordinador Call Center con un sueldo 442733 CLP.

Vacantes recomendadas

Customer Service para Iquique
Mandomedio Técnico y Administrativos, Iquique
Importante empresa dedicada al servicio de transporte internacional de carga, requiere un Customer Service con al menos 2 años de experiencia laboral en el cargo.Entre sus principales funciones se encuentra: 1.- Mantener y optimizar las relaciones con los clientes, cuidando los intereses de la compañía y de éstos. 2.-Crear carpeta virtual de cliente con documentos previos al embarque y registrarlas en archivo computacional. 3.-Llevar al día conocimientos de operaciones de importación y exportación de su cartera de clientes. Enviar aviso de gestión a clientes de operaciones marítimas o terrestres. 4.-Coordinar el ingreso de carga a puerto con agencias de aduanas, estableciendo fecha de salida de operaciones. 5.-Manejo de aspectos comerciales en referencia a ventas, contacto con proveedores, de modo de conseguir reservas en contenedores. 6.-Velar para que todo el proceso de embarque se realice de formo correcta y el cliente final pueda recibir su carga bien y a tiempo. 7.- Realizar cualquier otra actividad de índole similar a las anteriores que su jefe le requiera.Jornada de trabajo: lunes a viernes de 8:30 a 18:00 hrs. Lugar de trabajo: Iquique.
Mystery Shopper.
Auditor Service, SC, Arica
Auditor Service ayuda a las compañías a entender y mejorar la experiencia de los clientes a través de un sistema que incluye programas de Customer Satisfaction y Mystery Shopping.Auditor Service tiene más de 10 años trabajando en Latinoamérica y se diferencia por obtener la información en todos los canales, en toda la Región y entregar resultados on-line a los diferentes niveles de la organización para que cada colaborador pueda accionar sus áreas de oportunidad de mejora de manera inmediata.
Customer Service
, Metropolitana de Santiago, San Bernardo
Importante empresa del rubro logístico con intereses en las operaciones logísticas integrales se encuentra en búsqueda Customer Service para ampliar su equipo de trabajo. Ubicación SANTIAGO Objetivo del cargo:Coordinar la eficiente relación con los clientes, con la finalidad de dar cumplimiento a los servicios contratados como también monitorear el ciclo completo de los servicios.
CUSTOMER SERVICE REPRESENTATIVE
, Metropolitana de Santiago, Santiago
Empresa Industrial requiere Integrar a su Equipo de SAC un Customer Service con experiencia en empresas productivas. El postulante, será responsable de asistir a clientes en la resolución o canalización de dudas o requerimientos respecto de los productos adquiridos a la empresa, manteniéndolos informados y entregando respuesta oportuna a ellos, de acuerdo a normas y estándares de calidad definidos, con objeto de asegurar la disponibilidad de los productos en la fecha, cantidad y calidad comprometida con el cliente, mantener la relación en el tiempo y potenciar la venta.FUNCIONES:- Recibir órdenes de compra de clientes, analizary negociar fechas de entrega que satisfagan sus necesidades.- Ingresar al sistema ERP SAP pedidos de productos repetidos por parte de clientes, verificando que cuenten con documentación de respaldo (orden de compra)- Analizar materias primas disponibles y consultar al área logística sobre requerimientos de materias primas alternativas para los productos solicitados- Preparar y enviar a clientes carta con compromiso de fechas de entrega por parte de la empresa de sus pedidos.- Atender necesidades de clientes respecto de fechas de entrega, producción o anulaciones de pedidos, canalizar y solicitar su resolución el área que corresponda (logística, comercial u otra)- Realizar visitas a clientes según categoría, para mantener y personalizar relación- Entre otras afines.
Customer services- Calama
, Antofagasta, Calama
Importante empresa del rubro de la construcción desea contratar Customer Service para tienda de Calama, quien deberá: reconocer las necesidades logísticas de nuestros clientes, dando solución a cada uno de los requerimientos, entregando una experiencia de compra especializada y rápida, coordinando con los diferentes actores internos y externos de la empresa.Requisitos:-Técnico en administración o técnico de logística.-2 Años de experiencia en cargos similares.-Conocimientos en SAP y Excel nivel intermedio.Funciones:1. Identificar los diferentes requerimientos de despacho con el cliente, confirmando la dirección de despacho.2. Informar al cliente estado de despacho.3. Conocer las características logísticas de los proveedores, para poder ofrecer el mejor servicio a cada cliente.4. Establecer planes de mejora en la logística, identificar los puntos a mejorar en los procesos.5. Revisar que el pedido de venta se encuentre bien digitado.6. Una vez autorizada la carga, se programan todas las cargas y camiones, para despachar el material.7. Atender consultas telefónicas del cliente y/o vendedor.Te invitamos a ser parte de esta gran empresa, que ofrece múltiples beneficios, oportunidades de desarrollo personal y profesional, y renta acorde al mercado. Bus de acercamiento, casino. -2 Años de experiencia.-Técnico en administración o logística
Jefe Comercio Exterior
Importante empresa, Metropolitana de Santiago
Responsable de procesar los requerimientos de los clientes, ordenes de producción y de compra de empaque, estimando un plan de producción a corto y largo plazo, garantizando la satisfacción de los clientes en lo que se refiere a la entrega de sus productos según las compromisos establecidos con los mismos, en Cantidades, tiempos y para metros comprometidos en los contratos. Realizar Presupuesto Anual para despachos nacionales e internacionales.Participar en licitaciones para contratación de servicios de empresas aduaneras Revisar presupuestos de transporte nacional e internacional.Revisar facturas relacionadas a gastos nacionales y de exportación.Supervisar gestión de salidas y Pedidos de venta en Sistema.Realizar el seguimiento de los traspasos de clientes realizados por el departamento de comercial y customer service para despachos de órdenes.Supervisar Plan de cargas semana actual +4 con respecto a la planificación entregada por Customer Service, documentación de despachos nacionales e internacionales y el cierre de las operaciones nacionales e internacionales (salidas).Actualizar Indicadores de la gestión del departamento, elaborar y enviar reportes mensuales a Gerencia.Aprobar certificados de seguro COMEREX enviar a FinanzasVerificar que todas los requerimientos de los clientes hayan sido procesados y revisar sus estatus de pago.Gestionar Stock de Empaques, sugerir decisiones respectivas a mejoras del proceso/servicio al cliente y definir prioridades en Planificación según acuerdo con la Dirección de la empresa.
Customer Retention & Development Manager (CRDM)
Expeditors, Las Condes, Región Metropolitana
Descripción de la empresa“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors FounderGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.15,000 trained professionals250+ locations worldwideFortune 500Globally unified systemsDescripción del empleoMajor Duties and ResponsibilitiesBuild a District Retention Program that includes coverage for all existing customers in our DistrictAssist Product managers in developing product level retention programsFacilitate monthly branch retention meetingsBuild and protect consistency in our branch and service offeringsMeasure and analyze customer revenue trends and proactively communicate theseEnsure minimum call counts and reviews are completed per district goalsEnsure incremental improvements are made on building stronger customer relationshipsGrow revenue across multiple product and geographiesRequisitosBachelor degree or equivalent business qualificationsMinimum four years Expeditors / industry experienceAbility to create/write and articulate client business plansManagement skills to organize and coach a teamDemonstrated customer service skills and proven interpersonal skillsKnowledge of required Expeditors operating systems as well as MS Excel, Visio, BlueprintInquisitive and exploratory mind-setFluent in English
Técnico Electromecánico Junior / Quilicura Planta Embotelladora
Ecolab, Santiago, Region Metropolitana, CL
Join Ecolab’s industry leading Food & Beverage team as a Service Technician. We are increasing food safety and product quality, enhancing sustainability and boosting operational efficiency. We provide cleaning and sanitation solutions to food, beverage, and dairy manufacturing environments through a dual focus on sales and technical service/consultation to new and existing customers. This is an entry level sales position responsible for selling Food & Beverage products/services by interacting with established customers and developing new sales prospects. ­What’s in it For You:Join an ambitious, award winning company with excellent scope for career progression and developmentWork with some of the market leaders in the food and beverage industryAccess to best in class resources, tools, and technologyThrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment.What You Will Do:Execute Service strategy surveys, process checks and reporting through:Consulting with customer on chemical, technical & application issues as well as optimization of systems)Execute field trials, reporting & trainingEstablish, verify & document hygiene plans and their parameters through regular customer visitsAssist customer needsInstall and repair equipment at the customer's plantEnsure equipment machine maintenance goals established by the customerSupport introduction of new programs and service concepts to customersAchieve monthly safety metrics and input safety data into the company's systemEstablish new ways of improving serviceProvide recommendations related to safety standards and protocolPosition Details:Candidate must reside in: CITIES/AREARoute territory will include: CITIES/AREAWork week and shift: DETAILS (including weekend rotation, if applicable)Minimum Qualifications:High school diplomaExperience working in a technical service roleMust have a valid Driver's License and acceptable Motor Vehicle RecordPhysical Demands: Must have the ability to Lift/Push/Pull/Carry up to XX kilograms chest high;Must be able to access and be comfortable with working in a variety of conditions to include confined spaces, freezing conditions and hot conditions;Must be able to physically perform the essential duties of the position which include lifting, stooping, kneeling, crouching, reaching, balancing, walking, standing, talking and hearing.Must be able to pass a drug screen and physical examPreferred Qualifications:Knowledge/aptitude in electricity, mechanical systems2 year degree in mechanical, electrical or electromechanical fields (or similar) or university student of engineering:2 year of experience in technical roles in Food & Beverages plants;Exposure to MS Office including Excel and Word.Willingness and ability to work off hoursAbout Ecolab Food & Beverage:See how Ecolab helps make 27% of the world’s processed food safe. In Food & Beverage, you’ll help a wide variety of food, beverage, and brewery processors manage the increasing risks of foodborne illness and contamination. By providing cleaning and sanitizing programs, animal care products, antimicrobial food tissue treatment and many other operational efficiency and product quality programs, Food & Beverage offers the opportunity to work with a combination of innovation and world-class service. Our Commitment to Diversity and InclusionAt Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.
Student Internship HR
, santiago, santiago province, CL
Requisition ID: Requisition Posting End Date:((req_postingEndDate))Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the worlds infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers objectives to create a lasting positive impact.We serve the Infrastructure; Nuclear, Security and Environmental; Energy; and Mining and Metals markets. Our services span from initial planning and investment, through start:up and operations. Core to Bechtel are our values : ethics, safety, quality, people, culture, relationships, innovation and sustainability, and our covenants : integrity, respect, collaboration, trust, and delivery. They are what we believe, what customers can expect, and how we deliver.Position SummaryBechtel is seeking a Student Internship HR for the Mining and Metals team, based in Chile. The position will be responsible for the ordering/updating of documentation of local/foreign employees, in their respective folders, generate a digital file with the record of all existing documentation, control in the receipt and/or delivery of documents (rescue information that supports HR Project Coordinators, Recruitment and Selection, Training, Payroll).ResponsibilitiesThe Student Internship HR is principally responsible for::Rescue information that supports HR Project Coordinators, Recruitment and Selection, Training, Payroll:Support and organize the information required for different internal and external audits.:Record specific information, as required (e.g., registration of degrees, telecommuting, compensation, etc.).:Cooperate with packing and/or custody of file information in office changes.Qualifications and SkillsBasic QualificationsThe Student Internship HR shall be knowledgeable and/or experienced in::Currently enrolled in a Bachelor of administration, HR, librarians, or related careers, from an accredited Chilean University or Institute.Additional Qualifications:Careful, due to the confidential and sensitive information handled in this area.:Responsible, methodical, and orderly.:Able to keep track of information delivery status.:Teamwork, customer Service.:Desirable to know how to use ACONEX.:Active student from penultimate/last year of study.:Right to work and remain in Chile without sponsorship.:Eligible for internship work in Chile.:Intermediate / Advanced English skills.Shaping tomorrow togetherBechtel is one of the most respected global engineering, construction, and project management companies. Together with our customers, we deliver landmark projects that foster long:term progress and economic growth. Since 1898, we've completed more than 25,000 extraordinary projects across 160 countries on all seven continents. We operate through four global businesses: Infrastructure; Nuclear, Security and Environmental; Energy; and Mining and Metals. Our company and our culture are built on more than a century of leadership and a relentless adherence to our values, the core of which are safety, quality, ethics, and integrity. These values are what we believe, what we expect, what we deliver, and what we live. bechtelBechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age,national origin, disability, citizenship status (except as authorized by law),protected veteran status, genetic information, and any other characteristic protected by federal, state or local
Enterprise Account Manager
Mandiant, Santiago, RM
Company DescriptionSince 2004, Mandiant has been a trusted partner to security-conscious organizations. Effective security is based on the right combination of expertise, intelligence, and adaptive technology, and the Mandiant Advantage SaaS platform scales decades of frontline experience and industry-leading threat intelligence to deliver a range of dynamic cyber defense solutions. Mandiant’s approach helps organizations develop more effective and efficient cyber security programs and instills confidence in their readiness to defend against and respond to cyber threats.Job DescriptionThe Enterprise Account Manager (EAM) is responsible for sales opportunities of the Mandiant family of solutions within a defined list of accounts. Specifically, this position is responsible for assessing opportunities, developing account plans, contract negotiations, and post sales account management of the assigned Enterprise accounts. The successful EAM is expected to leverage and partner with the Channel Sales team on lead generation, account planning and new account development and/or expanding existing accounts. Further, the EAM is expected to sell the entire Mandiant product line and must effectively represent Mandiant’s full suite of products and services using technical, organizational and customer knowledge to influence customers and assist them in applying the products/services to their needs, resulting in revenue generation.Responsibilities:This role requires a deep understanding of the market and technologies that Mandiant sells, including our business/industry, our competitors and the ability to use this knowledge to plan for the future. The successful EAM drives a superior customer experience by delivering technology solutions tailored to customer needs and is able to meet and beat their assigned quota. Additionally, the EAM must demonstrate success in the following areas:Opportunity Assessment: Personally, oversee and be the primary point-of-contact for named Enterprise accounts. Key deliverable: Value-add product, maintenance, and services opportunities are clearly identified and validated with partners and other Mandiant resources. Account Plan Development: Working with Mandiant’s Partner and Channel resources, the successful EAM will develop and prepare an actionable strategic sales plan for top accounts with the largest sales opportunities. Key deliverable: Clearly documented strategic sales and account plans, including short and long-term goals and actions for each named account and associated requirements for team members throughout sales cycle.Contract Negotiations: Participate in contract negotiations for named accounts. Key deliverable: Financially sound and resource supported contracts that are clearly aligned with Mandiant’s financial objectives while delivering value-added products, maintenance, and services to meet customer requirements.Post-Sale Management: Maintain awareness and status of all key contractual obligations within an assigned list of accounts, facilitating customer meetings and communications regarding deliverables where necessary. Key deliverable: Customer expectations are managed upfront, with ongoing status project updates, escalating unresolved issues to account team members and/or key customer sponsor. Effectively matrix-manages cross functional areas to achieve a high level of customer service.QualificationsMust have 8+ years of enterprise software field sales experience5+ years of security solution sales experience (e.g. managed services, threat intelligence, security consulting, etc.)Ability to successfully complete solo sales meetings and presentations, with little or no supervision at the highest level of an organizationUnderstand the sales process, with acute listening and sales skillsAbility to clearly articulate issues and concerns to management and supportWillingness to travel, work odd hours, and be very availableExcellent business writing and presentation skillsInstinctive understanding of customer service and satisfaction, with ability to manage bothAdditional Qualifications:Build strong business consulting relationships within assigned accounts and ensure alignment of internal resources i.e. Support, Systems Engineering, and Professional Services, to ensure consistency in the planning and implementation of high value solutions.Exercise strong financial skills in the evaluation and preparation of sales opportunities and sufficient organizational and project management skills to manage customer needs and drives issues to resolution; the EAM must also effectively matrix-manage cross functional areas to deliver total solutions based on regional requirements.Lead sales strategy sessions for named accounts while contributing to and coordinating the execution of the account plans, ensuring the accurate production of account plans, business case preparation, appropriate contract presentation, and the effective delivery of account plan activities.Collect and communicate marketing requirements and competitive data, including pricing, feature needs, license models and value proposition strategies to product stakeholders.Maintain and ensure the accuracy and consistency of all sales data across all sales systemsConsistently demonstrate strong product knowledge and ability to articulate our value proposition.Additional InformationAt Mandiant we are committed to our #OneTeam approach combining diversity, collaboration, and excellence. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.